Customer service automation
Triage, route and draft replies from your own documentation, in Spanish and English.
AI Automation · Puerto Rico based. Borderless by design.
AI and Business Automation in Puerto Rico
Most business automation is ordinary software with one narrow AI step tucked inside. That's the boring truth, and it's why our automations keep working long after the novelty wears off.
We map the workflow, cut the manual steps and keep a human in charge of anything where being wrong gets expensive.
What we build
Sales and lead automation
Qualify enquiries, enrich them, log them to the CRM and follow up on schedule.
Document and data automation
Pull fields from invoices, forms and contracts into clean, structured records.
Reporting automation
Assemble the recurring reports nobody enjoys, and flag what actually changed.
We measure before we build
Every project starts with three numbers. How long the task takes, how often it happens and how often it goes wrong. Without a baseline there's no honest way to tell if an automation worked.
After launch we track those same three numbers. If a feature can't move one, it comes out.
Built on the tools you already use
We connect to your existing email, calendar, CRM, storage and payment tools instead of pushing a migration. Fewer moving parts means less to maintain later.
If an off the shelf tool already does the job well, we'll say so. Custom work earns its cost when the workflow is genuinely specific to your business.
- Baseline measurement and workflow mapping
- Integration with your current stack
- Narrow AI steps for reading, classifying and drafting
- Human approval on anything irreversible
- Monitoring and monthly review
Common questions
What can you actually automate with AI?
Reading, classifying, summarizing, extracting and drafting. Nearly every reliable business automation is one of those five, wrapped in ordinary software with clear rules around it.
How much does AI automation cost for a small business?
Build cost tracks the number of systems involved and how clearly the rules are defined. Monthly running cost for a single workflow usually feels like a modest software subscription.
Where should a business start?
With the highest frequency, lowest risk workflow. For most service businesses that's first reply and intake, because the payback is immediate and easy to measure.